Terms and Conditions

1. General provisions

These Terms and Conditions govern the use of the CardioPrima website (hereinafter referred to as the “Website”), administered by SRL “Cardioselect”, with its registered office at: mun. Chișinău, Trandafirilor str. 33/3, office 67, MD-2038, IDNO 1013600027983.

By accessing and using this Website, you agree to comply with these Terms and Conditions, as well as with the Privacy Policy and Cookie Policy.

If you do not agree with these terms, please do not use the Website.

2. Purpose of the website

The CardioPrima Website has an informational and guidance purpose and provides users with information about:

• available medical services;
• medical specialties;
• investigations and procedures;
• medical packages;
• schedule, contact details, and location;
• the possibility to submit appointment requests or inquiries.

The information provided on the Website does not replace a medical consultation with a specialist.

3. Medical services and appointments

3.1. Appointments requested via the Website (forms, email, phone, social networks) represent a request and are subject to confirmation by CardioPrima staff.

3.2. CardioPrima reserves the right to modify:

• appointments;
• assigned physicians;
• consultation times
• in justified situations (medical emergencies, unavailability, force majeure).

3.3. Failure to attend an appointment without prior notice may lead to refusal of future appointments, according to internal policies.

4. Limitation of medical liability

4.1. The Website content is of a general informational nature and does not constitute:

• a medical diagnosis;
• a therapeutic recommendation;
• a medical act.

4.2. Medical decisions are made exclusively during direct consultations with a physician, based on clinical examination and investigations.

4.3. CardioPrima is not responsible for misinterpretation of Website information or its use without medical consultation.

5. Intellectual property rights

5.1. All Website content (texts, structure, descriptions, logos, images, informational materials) is the property of SRL “Cardioselect”, unless otherwise expressly stated.

5.2. It is prohibited to:

• copy;
• distribute;
• reproduce;
• modify the content
• without the prior written consent of the Website administrator.

6. User obligations

The user undertakes:

• to provide accurate and truthful information;
• not to use the Website for unlawful purposes;
• not to submit offensive, false, abusive, or harmful content;
• not to attempt unauthorized access to the Website’s IT systems.

7. Personal data protection

Personal data processing is carried out in accordance with the Privacy Policy available on the Website.

By using the Website, the user confirms having read and accepted the processing of personal data in accordance with applicable legislation (GDPR).

8. External links

The Website may contain links to:

• Google Maps;
• Facebook;
• Instagram;
• other external platforms.

CardioPrima is not responsible for the content, policies, or operation of such external websites.

9. Amendments to the terms and conditions

CardioPrima reserves the right to modify or update these Terms and Conditions at any time.

The updated version will be published on the Website and shall take effect upon publication.

10. Applicable law and jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Moldova.

Any disputes related to the use of the Website shall be settled by the competent courts of mun. Chișinău.

11. Contact details

For questions or complaints regarding the use of the Website:

• Address: mun. Chișinău, Trandafirilor str. 33/3
• Phone: 022 894 222 | 079 512 512
• Email: info.cardioprima@gmail.com